I’ve uploaded some videos to the new Language Etc Video Channel!
So far, I’ve put up a series of short videos on Phone English, but more will be coming soon. This series contains some tips regarding register & intonation, as well as some common expressions. It’s mostly business English. I figured learners who use the phone to talk with friends probably already have an established rapport with those friends and don’t need particular help. If I’m wrong about that, please let me know and I’ll see if I can address whatever queries you have. For these Phone English vids, I imagined a hypothetical worker at a car rental agency (“Ride Right”), but they’re meant to be useful for any learners having to do business over the phone. Please leave any questions or thoughts you have in the comments section, either here or on the Youtube page!